Support That Respects Independence
Getting older shouldn't mean losing your sense of self. We built our services around a simple idea: people want help with daily tasks, not someone making decisions for them. Our team works alongside elderly and disabled residents across Singapore, helping where it matters while stepping back where it doesn't.
Every client brings different needs to the table. Some folks need assistance with mobility around their home. Others are managing fine physically but could use support coordinating medical appointments. We don't apply the same approach to everyone because that never works in real life.
Learn About Our Services
Personalized Daily Support
The gap between hospital discharge and full recovery can be tricky. That's where most of our clients find us—they're managing post-surgery rehabilitation or adjusting to new mobility challenges. We help bridge that period with practical support that actually fits into daily routines.
Our care professionals spend time understanding individual preferences before suggesting any support plans. If someone's been making their own breakfast for 60 years, we're not about to take that away. But if reaching the top cupboard has become difficult, we'll reorganize things to keep independence intact.
- Mobility assistance for moving safely around homes and neighborhoods
- Meal planning and preparation that respects dietary preferences
- Medication reminders coordinated with family and healthcare providers
- Transport coordination for medical appointments and social activities
- Light housekeeping focused on maintaining safe living spaces
Medical Coordination Support
Singapore's healthcare system offers excellent services, but coordinating everything can feel overwhelming. We work with clients who need someone to help track multiple specialist appointments, understand medication schedules, or communicate concerns to healthcare teams.
Our role isn't medical—we're not nurses or doctors. But we've learned how to spot changes that might need professional attention. When Mrs. Tan mentioned her ankle seemed more swollen than usual, we helped arrange an earlier check-up that caught a circulation issue before it became serious.
- Appointment scheduling with clear documentation of medical visits
- Communication support between clients, families, and healthcare teams
- Medication management assistance for complex prescription routines
- Health monitoring observations shared with authorized family members
- Emergency response coordination when unexpected situations arise
Experiences From Our Clients
Real feedback from people who've worked with our team over the past year
Henrik Johansson
Client Family Member
My father was adamant about staying in his Tampines flat after his stroke. Festinellia helped us set up support that kept him independent while giving our family peace of mind. They adapted their schedule around his physiotherapy sessions and even learned his preferred breakfast routine.
Dmitri Volkov
Direct Client
Managing diabetes medication alongside my heart condition got complicated last year. The team helped me organize everything into a system that actually makes sense. They check in regularly but don't hover, which I appreciate. It's support without feeling like someone's watching over my shoulder.
Core Service Areas
Flexible support options designed around individual needs and changing circumstances
Home Care
Daily living assistance that helps maintain independence in familiar surroundings
Health Coordination
Medical appointment management and healthcare communication support
Social Connection
Activity planning and transport assistance for community engagement
Plan Development
Customized care strategies built around personal preferences and needs
Family Liaison
Regular updates and coordination with family members involved in care
Emergency Response
24-hour accessibility for urgent situations requiring immediate attention
Our Service Process
How we develop and implement personalized support plans
Initial Assessment
We meet at your home to discuss current challenges, daily routines, and support preferences. This conversation helps us understand what matters most to you.
Plan Creation
Based on our discussion, we develop a personalized support plan. You review and adjust it until it reflects your actual needs—not what we think you need.
Team Introduction
You meet the care professionals who'll work with you. We match personalities and preferences carefully because consistent support comes from good working relationships.
Service Implementation
Support begins according to the agreed schedule. During the first weeks, we check in frequently to make sure everything's working as it should.
Ongoing Adjustment
Needs change over time. We review your plan regularly and adjust services as your situation evolves—whether that means increasing support or scaling back.